◆ Simple, ticket-based pricing

Plans that scale with your ticket volume.

Start free on Hobby — up to 10 tickets a month, no credit card. Need more room? Professional is $99/month for 100 tickets, and Growth is $300/month for 500 tickets. Bigger volume? We have Enterprise plans.

Hobby
$0/ month

Try the platform for free, no credit card. See real resolutions on your own knowledge base before you pay a cent.

  • 10 tickets/mo included
  • Full context layer & every channel
  • Community support
Professional
$99/ month

Includes 100 support tickets every month. Above that, it's just $0.75 per additional ticket.

  • 100 tickets/mo included
  • $0.75 per additional ticket
  • Every channel, growing teams
  • Core revenue-signal routing
Growth · most popular
$300/ month

Includes up to 500 support tickets every month. Above that, it's just $0.50 per ticket — never per seat.

  • 500 tickets/mo included
  • $0.50 per additional ticket
  • Unlimited seats, every channel
  • Full revenue intelligence & ROI reporting
Enterprise
Custom

For high-volume teams that need volume ticket rates, security review, and a guaranteed SLA.

  • Volume ticket pricing
  • SSO / SAML & security review
  • Uptime SLA & priority support
  • Dedicated success manager

A ticket is a single support conversation handled in a billing month. Overage is billed only on tickets beyond each plan's included allotment.

Estimate your bill

What will you actually pay?

Drag to your expected monthly ticket volume. The first 500 are included in the $300 base.

05,000
$300
Base (500 incl.)
$125
250 extra × $0.50
$425
Est. monthly total

Estimate only. Enterprise volume rates reduce the per-ticket cost above high ticket counts.

Enterprise

Let's build a plan for your volume.

Book a 30-minute call and we'll scope volume ticket pricing, security requirements, and an SLA for your team. Pick a time that works — we'll send a calendar invite.

  • VolumeLower per-ticket rates as your monthly volume grows.
  • SecuritySSO/SAML, DPA, and a full security review.
  • SLAUptime guarantees, priority support, dedicated CSM.

Book an appointment

30 minutes · with our solutions team

Pricing FAQ

The questions buyers actually ask.

Start free today.

Connect your knowledge base and see real resolutions on Hobby — free forever, no credit card. Upgrade whenever you're ready.

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