We help every business answer and act, instantly
Knowledge Agents was founded on a simple belief: great customer experiences shouldn't require a huge team or a big budget — they should be one upload away.
When we started Knowledge Agents in 2023, AI chatbots were everywhere — and almost all of them were frustrating. They followed rigid scripts, misunderstood simple questions, and, worst of all, could only ever say things. They couldn't do anything.
Meanwhile, every business we talked to had the same problem: their teams spent countless hours answering the same questions and handling the same routine requests, while customers waited. The knowledge to help already existed — in help centers, documents, and policies — it just wasn't accessible at the moment people needed it.
So we built Knowledge Agents: a platform where anyone can turn their content into an AI agent that not only answers accurately, but takes real action — booking, ticketing, looking up orders, capturing leads. No code, no data science, no months of setup. Just upload your knowledge, connect your tools, and go live in minutes.
Today, Knowledge Agents power millions of helpful conversations every month for teams across support, e-commerce, healthcare, education, and more. And we're just getting started.
What guides us
Customer obsession
Every feature starts with a real customer problem. We measure success by the outcomes our users create.
Simplicity wins
Powerful shouldn't mean complicated. We obsess over making advanced AI feel effortless and no-code.
Trust by default
Security and privacy aren't add-ons. We protect customer data and never train foundation models on it.
Helpfulness, automated
We believe great service should be available to everyone, 24/7 — not rationed by business hours.
Ship and improve
We move fast, listen closely, and improve relentlessly based on how agents perform in the real world.
Better together
AI works best alongside people. We design agents that elevate human teams, not replace them.