Answers in your app, the moment users need them
Train a Knowledge Agent on your docs, API reference, and changelog. It onboards new users, answers technical questions with code, and deflects support — right inside your product.
In SaaS, time-to-value decides whether a trial converts and whether a customer stays. When users get stuck, they don't file a ticket — they churn. A Knowledge Agent embedded in your product turns your documentation into instant, conversational help, guiding users to success without waiting on your team.
The challenges you're facing
How Knowledge Agents help saas & software teams
Onboarding that sticks
Walk users through setup step by step, answer “how do I…” questions, and point to the exact doc or video.
Technical answers with code
Trained on your API reference, the agent returns accurate snippets and configuration help, with citations to your docs.
Deflect without disappointing
Resolve the long tail of product questions instantly, and escalate genuine bugs to your team with full context.
Always current
Re-crawl docs and changelog automatically so answers reflect your latest release, not last quarter's.
Resolutions, not just replies
- Create a bug report or feature request in your tracker
- Trigger account actions like plan upgrades via API
- Book an onboarding or success call
- Send relevant docs, guides, and code samples