Plans that scale with your message volume.
Every plan includes unlimited seats, so bringing your whole support, success, and sales teams in costs nothing extra. You're billed on the messages your customers actually send — never on how many people you hire — so your costs track the value you're getting instead of the size of your team.
Put a real AI agent in front of customers on the channels you already run.
- 2,000 messages/mo included
- Chat & email channels
- Train on files, website & help center
- Confidence-gated AI resolution
- Unlimited seats
- Conversation analytics
- Email support
- 14-day free trial
Add full account context and start catching the revenue signals inside your conversations.
Everything in Starter, plus:
- 5,000 messages/mo included
- Every channel — in-app, Slack & WhatsApp
- Full account context (CRM, billing & usage)
- AI copilot drafts for your team
- Churn & upsell signal detection
- Automatic article creation from resolutions
- Priority email support
For teams routing revenue signals across departments and running agents on their own systems.
Everything in Growth, plus:
- 12,000 messages/mo included
- Voice channel
- Custom actions on your own APIs
- Full signal routing to CSM, AE & product
- Dollar-tracked ROI reporting
- White-label & custom domain
- SSO / SAML & audit logs
- Priority support, 4-hour response
We run it for you. Our team builds, tunes, and maintains your agents so your people never touch the tooling.
Everything in Scale, plus:
- 50,000 messages/mo included
- Dedicated success manager
- We build, tune & maintain your agents
- Monthly knowledge-base curation & gap closure
- Custom integration engineering
- Quarterly business reviews with ROI reporting
- Uptime SLA & priority incident response
For high-volume and regulated teams that need bespoke terms, security review, and their own infrastructure.
Everything in Fully Managed, plus:
- Volume message pricing
- Security review, DPA & custom data retention
- Multi-workspace & multi-brand management
- Dedicated infrastructure options
- Custom contract & procurement support
A message is a single message sent within a support conversation. Overage is billed only on messages beyond each plan's included allotment.
Let's build a plan for your volume.
Book a 30-minute call and we'll scope volume message pricing, security requirements, and an SLA for your team. Pick a time that works — we'll send a calendar invite.
- VolumeLower per-message rates as your monthly volume grows.
- SecuritySSO/SAML, DPA, and a full security review.
- SLAUptime guarantees, priority support, dedicated CSM.
Pricing FAQ
The questions buyers actually ask.