Everything you need to build agents that get work done
Knowledge Agents combine accurate, grounded answers with real action-taking — so your customers get resolutions, not just replies. No code required.
Bring your knowledge from anywhere
Upload files, paste text, or point us at a URL. Your agent is trained in seconds and uses Retrieval-Augmented Generation to keep every answer grounded in your content — with citations. Schedule re-crawls so answers never go stale.
- PDF, DOCX, TXT & Markdown files
- Website & help-center crawling
- Pasted text, FAQs & notes
- Notion, sitemaps & bulk import
Everything you need to build powerful AI agents
Train on your content, take real actions, and deploy anywhere — all without writing code.
Train on your own content
Upload PDF, DOCX, TXT, and Markdown, or paste text directly. Your agent learns from your real documentation in seconds — no engineering required.
Crawl any website
Point us at a URL and we crawl your docs, help center, or entire site. Re-crawl on a schedule so answers never go stale.
Grounded, cited answers
Retrieval-Augmented Generation (RAG) keeps responses anchored to your sources with citations, so customers get accurate answers — not hallucinations.
Chat widget or chat page
Embed a chat bubble on any site with one script tag, or publish a standalone, shareable chat page with its own URL — no website needed.
Match your brand
Customize colors, logo, avatar, tone of voice, and welcome messages. Your agent looks and sounds like you, not a generic bot.
Capture & qualify leads
Collect names, emails, and intent before or during a conversation, then sync new leads straight to your CRM or inbox.
Conversation analytics
See what customers ask, where answers fall short, and which topics drive deflection. Turn gaps into new content with one click.
Seamless human handoff
When a conversation needs a person, agents escalate with full context to live chat, email, or your help desk — no repeating themselves.
Multilingual support
Train once and answer in your customer's language automatically. Knowledge Agents detect and respond in your customers' languages out of the box.
Embed anywhere or use the API
Drop in a snippet, install on Webflow, WordPress, Shopify, and more, or build fully custom experiences with our REST API.
Secure & private by default
Encryption in transit and at rest, granular access controls, and a strict policy: we never train foundation models on your data.
Best models, auto-selected
Run on GPT-4o, Claude, or Gemini. We route each query to the right model for quality and cost — and you can pin a model anytime.
Not just answers — your agent gets the job done
A Knowledge Agent doesn't just explain what to do. Connect your tools and it takes real action on the customer's behalf — securely, with guardrails you control.
Book meetings & appointments
Agents check real-time availability and schedule directly into your calendar or booking tool.
Create & update tickets
When an issue needs follow-up, the agent opens a ticket in your help desk with full context and priority.
Look up order status
Agents query your store or backend to return live order, shipping, and account details — securely.
Process returns & changes
Initiate returns, cancellations, plan changes, or refunds by calling your APIs with guardrails you define.
Qualify & route leads
Ask qualifying questions, score intent, and push hot leads to sales or the right team automatically.
Run custom workflows
Connect any API or tool. If it has an endpoint, your agent can trigger it with the right permissions.
Three ways to put your agent to work
Website widget
One script tag adds a chat bubble to any site — Webflow, WordPress, Shopify, or custom.
Standalone chat page
Publish a shareable page with its own URL. Drop it in a link, QR code, or email signature.
REST API
Build fully custom experiences and embed agents inside your authenticated product.
Secure & private by default
Data is encrypted in transit and at rest, scoped per workspace, and never used to train foundation models. Enterprise plans add SSO, audit logs, role-based access, and custom data-retention controls.
Connect the tools you already use
Trigger actions and sync data across your stack. If it has an API, your agent can use it — or automate anything with Zapier.
From your content to a live agent in three steps
No code, no AI expertise, no long onboarding. Most teams launch in under five minutes.
1. Add your knowledge
Upload documents, paste text, or drop in a URL to crawl your website and help center. Your agent is trained in seconds with no code.
2. Connect actions
Toggle on lead capture, booking, and handoff, or connect your tools so the agent can take real actions — not just answer questions.
3. Embed & go live
Add a chat widget to your site with one snippet, or share a standalone chat page. Watch analytics and improve answers over time.