Turn your business knowledge
into a 24/7 AI employee
Stop answering the same questions over and over. Knowledge Agents trains an AI employee on your own content so it can support customers, capture leads, and take real action — booking meetings, creating tickets, and checking orders — around the clock.
- No coding required
- Upload your own content
- Launch in minutes
Training sources
Trusted by innovative teams in support, sales, and e-commerce
Your team is wasting time answering repetitive questions
Most businesses already have the answers — they're just trapped where customers and staff can't reach them.
The result: slower response times, missed leads, frustrated customers, and higher support costs.
Everything you need to build powerful AI agents
Train on your content, take real actions, and deploy anywhere — all without writing code.
Train on your own content
Upload PDF, DOCX, TXT, and Markdown, or paste text directly. Your agent learns from your real documentation in seconds — no engineering required.
Crawl any website
Point us at a URL and we crawl your docs, help center, or entire site. Re-crawl on a schedule so answers never go stale.
Grounded, cited answers
Retrieval-Augmented Generation (RAG) keeps responses anchored to your sources with citations, so customers get accurate answers — not hallucinations.
Chat widget or chat page
Embed a chat bubble on any site with one script tag, or publish a standalone, shareable chat page with its own URL — no website needed.
Match your brand
Customize colors, logo, avatar, tone of voice, and welcome messages. Your agent looks and sounds like you, not a generic bot.
Capture & qualify leads
Collect names, emails, and intent before or during a conversation, then sync new leads straight to your CRM or inbox.
Conversation analytics
See what customers ask, where answers fall short, and which topics drive deflection. Turn gaps into new content with one click.
Seamless human handoff
When a conversation needs a person, agents escalate with full context to live chat, email, or your help desk — no repeating themselves.
From your content to a live agent in three steps
No code, no AI expertise, no long onboarding. Most teams launch in under five minutes.
1. Add your knowledge
Upload documents, paste text, or drop in a URL to crawl your website and help center. Your agent is trained in seconds with no code.
2. Connect actions
Toggle on lead capture, booking, and handoff, or connect your tools so the agent can take real actions — not just answer questions.
3. Embed & go live
Add a chat widget to your site with one snippet, or share a standalone chat page. Watch analytics and improve answers over time.
Not just answers — your agent gets the job done
A Knowledge Agent doesn't just explain what to do. Connect your tools and it takes real action on the customer's behalf — securely, with guardrails you control.
Book meetings & appointments
Agents check real-time availability and schedule directly into your calendar or booking tool.
Create & update tickets
When an issue needs follow-up, the agent opens a ticket in your help desk with full context and priority.
Look up order status
Agents query your store or backend to return live order, shipping, and account details — securely.
Process returns & changes
Initiate returns, cancellations, plan changes, or refunds by calling your APIs with guardrails you define.
Qualify & route leads
Ask qualifying questions, score intent, and push hot leads to sales or the right team automatically.
Run custom workflows
Connect any API or tool. If it has an endpoint, your agent can trigger it with the right permissions.
Try it yourself
Experience the power of Knowledge Agents firsthand. This bot is trained on our documentation and website content.
Upload your data
Connect your data sources, upload files, or add a website link for crawling.
Train your agent
Our AI processes your content and creates a knowledge base in seconds.
Embed anywhere
Add the chatbot to your website with a simple embed code or use our API.
Built for every team that talks to customers
From support and e-commerce to healthcare and education — see how Knowledge Agents work for your industry.
Customer support
Deflect tickets and resolve issues 24/7.
ExploreE-commerce
Guide shoppers, track orders, recover carts.
ExploreSaaS & software
Onboard users and cut support load.
ExploreHealthcare
Answer patient questions and book visits.
ExploreReal estate
Qualify leads and schedule viewings.
ExploreEducation
Support students and applicants anytime.
ExploreThe same platform powers your team, too
Point your agents inward. Knowledge Agents isn't only a customer support layer — it's a shared brain for everything your employees need to know and do.
- Answer product & service questions instantly
- Capture leads around the clock
- Deflect repetitive support tickets
- Manage help desk & IT tickets — let an agent triage, answer, and route internal requests
- Onboard new employees — deliver instructions, policies, and setup steps on demand
- Answer HR & policy questions — PTO, benefits, and process queries, instantly
- Surface SOPs & playbooks — turn scattered docs into one searchable assistant
Connect the tools you already use
Trigger actions and sync data across your stack. If it has an API, your agent can use it — or automate anything with Zapier.
Loved by support, sales, and success teams
“We pointed Knowledge Agents at our help center and it was live before our next standup. Customers get answers in seconds now, and our team finally gets to focus on the conversations that actually need a human.”
“Setup took an afternoon. The agent answers in the customer's language and hands off to a human with full context when it needs to. It's the most responsive support we've ever offered.”
“The accuracy is what sold us — answers are grounded in our own docs, so we trust what it tells customers. Satisfaction on our AI chats has been excellent right out of the gate.”
Try it without the tech headache
Upload your content, customize your agent, and see it working before you deploy it publicly.
No engineering team
Built for business owners, not developers.
No complicated setup
Upload, customize, and launch in minutes.
No AI expertise required
Preview everything before it goes live.
Simple pricing. No confusing AI credits.
Pick a plan that fits your business and upgrade as you grow. No hidden fees, cancel anytime.
Hobby
Try the platform and ship your first AI employee for free.
- 10 customer conversations / mo
- 1 Knowledge Agent
- Training allowed on 1 file
- Website chat widget & chat page
- Lead capture forms
- Community support
Starter
For small websites and solo founders launching their first AI employee.
- 100 customer conversations / mo
- 10 Knowledge Agents
- Train on files & website content
- Website chat widget & chat page
- Lead capture forms
- Email support
Professional
For growing businesses that want agents to support customers and take action.
- 500 customer conversations / mo
- Unlimited Knowledge Agents
- Everything in Starter
- Advanced actions & integrations
- Human handoff & live takeover
- Conversation analytics & gap insights
- Priority support
All plans include unlimited knowledge uploads and lead capture. Start free — cancel anytime, no long-term contract.
Frequently asked questions
Everything you need to know about building AI agents with Knowledge Agents.