Turn support into your revenue engine
One AI-native platform unifies every support channel, resolves conversations with full account context, and routes churn and upsell signals to the right team — the same day they happen.
- Free to start
- Full account context
- Outcome pricing available
Support was never supposed to be a cost center. It's the front row of every customer relationship you have — the AI-native platform just makes that value visible.
Built differently, on purpose
Six things that change when the whole platform is designed for AI from day one.
Free to start
The full platform — every channel, every seat, unlimited agents — is free to start on. You're never blocked from trying AI-native support because of a seat count.
Outcome-based pricing available
Pay for results, not attempts. Our outcome-based track charges for resolutions, churn saves, and upsells the AI actually delivers — not per seat or per message.
Dollar-tracked ROI
Resolution rate, churn prevented, and upsell pipeline created are tracked automatically and rolled up into a single revenue-impact number your CFO will understand.
AI-native, not bolted on
Built from the ground up for the AI era — context, resolution, and routing are one system, not a legacy ticket queue with a chatbot glued on top.
Full account context
Every conversation is enriched with CRM stage, billing status, and product usage before the agent — human or AI — ever replies.
Built for B2B
Designed for growing B2B teams, with the integrations, routing, and roadmap that consumer-support tools were never built to handle.
From first message to revenue signal
Six steps, one connected system — no separate tools to stitch together.
1. Unify every channel
Email, chat, in-app, Slack Connect, and WhatsApp thread into one shared inbox with shared automations — no more switching tabs.
2. Connect your context layer
Sync your knowledge base, ticket history, CRM, billing, and product usage so every reply starts with the full picture.
3. Resolve with confidence
The AI agent loads full account context and only resolves when it's confident — correctness over speed, every time.
4. Draft for your team
When a conversation needs a human, the agent writes a complete, cited draft — your team edits and sends instead of starting cold.
5. Detect revenue signals
Every conversation is scanned in real time for churn language, upsell requests, competitor mentions, and feature gaps.
6. Route intelligently
Signals route the same day to the right team — CS for churn risk, sales for upsell, product for feature requests.
Everything in the AI-native platform
Loved by support, sales, and success teams
“We pointed Knowledge Agents at our help center and it was live before our next standup. Customers get answers in seconds now, and our team finally gets to focus on the conversations that actually need a human.”
“Setup took an afternoon. The agent answers in the customer's language and hands off to a human with full context when it needs to. It's the most responsive support we've ever offered.”
“The accuracy is what sold us — answers are grounded in our own docs, so we trust what it tells customers. Satisfaction on our AI chats has been excellent right out of the gate.”
AI-native platform FAQ
Everything you need to know about the AI-native positioning.