New · Rolling out to AI-native teams

Free platform. Pay only for outcomes.

Unlimited seats, every channel, the full inbox — free to use. The outcome-based track charges only when the AI delivers a defined result: a resolution, a churn save, or a closed upsell.

Outcomes

Three things you pay for. Nothing else.

Resolution

You pay when: The AI agent fully resolves a conversation with no human involved.

Not billed: Drafts, escalations, or conversations a person ultimately handles.

Save

You pay when: A churn signal is caught, routed, and the account is retained.

Not billed: Signals that are flagged but don't result in a retained account.

Upsell

You pay when: An expansion opportunity the AI surfaced actually closes.

Not billed: Every upsell flag — only the ones that convert into revenue.

Rates are scoped to your workspace's outcome volume rather than a published rate card — talk to us for a quote.

Outcome-based vs. traditional per-seat pricing

 
Per-seat pricing
Outcome-based
Cost to add a teammate
Another seat license
Free — unlimited seats
Cost when the AI resolves nothing
Same monthly bill
$0 for that conversation
Incentive alignment
Pay whether or not it works
Pay only when it works
Cost as headcount grows
Scales with seats
Scales with results

Outcome pricing FAQ

Talk to us about outcome-based pricing

We'll walk through your support volume and put together a quote scoped to your workspace.

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